Business Analyst (Retail & Supply Chain)

Key Responsibilities

• Understand and document retail/supply chain processes such as inventory management, distribution, and transfers
• Translate business workflows into clear, structured functional requirements and user stories
• Define acceptance criteria and support QA teams with business-driven test scenarios
• Work with data and engineering teams to understand system behaviour, data flows, and dependencies
• Assist in identifying gaps, inconsistencies, and edge cases in requirements and outputs
• Collaborate with stakeholders to clarify requirements and follow through on execution
• Maintain documentation including process flows, business rules, and requirement artifacts
• Support analytics and reporting by helping define business-relevant metrics and validating outputs Required Skills & Experience
• Basic understanding of retail or supply chain operations (inventory, planning, or distribution)
• Experience working in an IT organization (services or product environment)
• Ability to translate business requirements into functional specifications
• Strong analytical thinking and problem-solving ability
• Comfort working with data, reports, and validation scenarios
• Good communication skills and ability to work with cross-functional teams
• High ownership mindset and willingness to learn and grow into a domain expert Good to Have
• Exposure to planning tools (e.g., Anaplan or similar)
• Familiarity with data pipelines / ETL systems (e.g., Airflow, data warehouses, ODS)
• Experience working with QA teams or supporting testing activities
• Exposure to BI/reporting tools (e.g., Power BI) What Were Looking For
• Someone who can think beyond documentation and understand the why behind requirements
• Ability to connect business logic with data and system behaviour
• Curiosity to explore edge cases and improve clarity
• A proactive mindset with the ability to operate in a fast-paced, evolving environment Why This Role Matters
• Plays a key role in ensuring alignment between business intent and system execution
• Contributes directly to quality, accuracy, and reliability of outputs
• Opportunity to grow into a domain SME role over time