Retail Sales Representative

Company Description Alstone sanitaryware is a growing brand in the bathroom and sanitary solutions sector, offering a range of products designed for both residential and commercial spaces. The company focuses on quality, durability, and modern design to meet the expectations of today’s customers and partners. Alstone works closely with retailers and distributors to expand its presence in key markets, including Lucknow. Team members are encouraged to contribute ideas, provide excellent customer experiences, and support the brand’s reputation in the marketplace. Role Description This is a full-time hybrid role for a Retail Sales Representative based in Lucknow, with some flexibility for work-from-home tasks such as follow-up calls, reporting, and coordination. The Retail Sales Representative will engage with walk-in customers, understand their needs, present suitable sanitaryware products, and provide detailed product information. The role involves managing the store display, ensuring products are correctly labeled and stocked, and assisting with basic merchandising activities. Daily responsibilities include handling inquiries, generating sales, processing orders and invoices, maintaining customer records, and supporting after-sales service when needed. The representative will also coordinate with the sales and management team on promotions, local marketing activities, and sales targets. Qualifications

• Candidates should possess strong Retail Sales and Sales skills, with experience in meeting or exceeding targets.
• Candidates should possess solid Product Knowledge related to sanitaryware or building materials, and the ability to learn technical features quickly.
• Candidates should possess excellent Communication and Customer Service skills to interact confidently with diverse customers and handle concerns professionally.
• Candidates should possess basic computer literacy for billing, inventory checks, and maintaining customer and sales records.
• Prior experience in retail, hardware, or sanitaryware sales is preferred but not mandatory.
• Ability to work on-site in Lucknow with some remote tasks, and flexibility to work retail hours including weekends as required.
• Minimum high school diploma; a graduate degree in business, marketing, or a related field is an advantage.