Senior Inside Sales Representative

Company Description :- Managed IT Hub delivers ISO 27001 and ISO 9001 certified white-label IT support and B2B demand-generation services for MSPs, SaaS providers, and IT consultancies. The company offers 24/7 Tier 1–3 support, including NOC/SOC operations, firewall and server support, and cloud management across Azure and AWS. Services are delivered under partner brands, allowing clients to expand capabilities without building in-house teams. Managed IT Hub focuses on reliability, security, and scalable support, enabling partners to strengthen customer relationships and drive sustainable growth. Role Description The Senior Inside Sales Representative is a full-time, on-site role based in Zirakpur.This position involves managing the full sales cycle for B2B clients, including prospecting, qualifying leads, delivering product and service presentations Day-to-day responsibilities includes performing outbound outreach through cold calling, email campaigns, maintaining a structured pipeline in CRM tools, and coordinating with delivery and marketing teams to ensure accurate proposals and smooth onboarding. The role also includes nurturing existing accounts, identifying upsell and cross-sell opportunities, and providing timely follow-up to ensure high customer satisfaction and long-term relationships. The Senior Inside Sales Representative is expected to contribute to revenue targets, share market feedback, and support continuous improvement of sales processes. Qualifications

• Demonstrated Inside Sales experience, including managing full sales cycles and working with B2B technology or IT services accounts.
• Skills in Lead Generation and prospecting, with the ability to qualify opportunities and build a healthy sales pipeline.
• Strong Customer Service and Customer Satisfaction focus, with the ability to handle inquiries, resolve concerns, and maintain professional communication.
• Account Management capabilities, including relationship building, retention, and identifying upsell or cross-sell opportunities.
• Proficiency with CRM systems, sales outreach tools, and basic productivity applications (e.g., email, spreadsheets, presentations).
• Clear, confident spoken and written communication skills in English; ability to present complex technical services in accessible terms.
• Proven track record of meeting or exceeding sales targets in an inside sales or similar role.
• Bachelor’s degree in Business, Marketing, IT, or a related field, or equivalent professional experience.
• Familiarity with MSPs, SaaS, or IT consulting environments and understanding of services such as NOC/SOC and cloud support is an advantage.
• Ability to work on-site in Zirakpur, collaborate with cross-functional teams, and adapt to a fast-paced, target-driven environment.